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I was pleased with this carrier, it made my school run easier... until the adhesive worn off and my little one fell off the scooter after about 3 months...:(
The adhesive has worn off after a couple of months, but otherwise this is pretty much you only option.
In regards to purchasing anything from Decathlon... Terrible experience! I genuinely recommend that you avoid purchasing ANYTHING from this company. They are damn near impossible to make contact with, and will make zero effort to resolve any issues you may have once they have your money.
I purchased the child step attachment and was charged twice.
The original purchase was fine; I placed an order online, received an email confirming my order and payment was taken from my PayPal account shortly after. 2 weeks later I received a new order confirmation and another payment was taken from my PayPal account. Within minutes a follow-up email was received stating that this addition order was cancelled, however the money was never returned!!!!
We bought 2 Oxelo town 9s with Child carriers. Absolutely fantastic. We went on a business trip with 2 children aged 5 and 8. We couldn't have done it without them. A massive thank you.
Great addition - the kids love riding on the scooter and it still remains fully usable
The previous reviewer is correct, the new version of the town 7xl does not fully fold, if you follow the instructions and place the carrier close to the front. It has to sit quite far back. The French video decathlon had posted belowbelow an older version of the town 7xl. But for only £8 you can't complain!!
As good an idea as this is, I was told it would fit my Town 7xl. The issue is that when the platform is on it is impossible to fold the scooter up so you can’t store it easily. Major design issue in my opinion.
Hello Greg,
Thank you for your comment regarding Oxelo Child Carrier. In order to maintain folding and unfolding system, the child carrier needs to be positioned in the right place on the deck. First step is to fold the scooter, place the step as close as possible to the front of the scooter and mark the placement with the pen. If you follow your mark, the scooter will still fold and unfold as normal. Please have a look at this video, explaining how to do it in more details: https://www.youtube.com/watch?v=Gko77VXCTOg
Should you remain dissatisfied, please get in touch with your local Decathlon Workshop team where we can find the best solution for you.
Kind regards
Magda, Oxelo Sport Leader
Hello, I want to buy one more! When it is available to purchase? Thank you!
When will it be available to buy online please?
Twice i have purchased this product and you can't peel off the the paper to the adhesive to stick the tray too the scooter, this has happened to both products, not happy can't use it .
Dear Tony,
Thank you for taking the time to give us feedback regarding Oxelo Child Carrier.This problem has been identified by Oxelo brand and has been resolved. As a result of defect regarding our product, we can offer you a full refund on both quantities you purchased or exchange.Once again apologies for any inconvenience caused.
Magda
Hi, would like this for my little one, when will it be available to buy online please?