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So I've had this scooter since April and here are my thoughts, when it was delivered it was packaged well, and it was already set up and ready to go except the kick stand which was easy to install. I'm 5'9 so I set my scooter to the highest height which is great. The breaks are good and I find it easy to kick. Even though it says suspension it can still be a bit bumpy depending on the roads/pavements which can make your leg a bit numb. I found my hands getting a bit sore on the handlebars after a while but I can shrug it off. It folds nicely and is great if you want to store it in your house or shed and take it in the car so you have it on hand. I try not to ride it in the rain or wet surfaces as the breaks do not work. If you do get caught out in the rain, do take care and go slowly so you don't need to use the breaks. It can go over small stones and sticks but avoid pot holes, big cracks on the pavement and watch out for the curbs. Thankfully it's easy to hop off and hop back on again. If you are starting out, this is a great adult scooter and I highly recommend it. It made me get into scooting and it's a joy to ride down a hill with.
Just got home after buying an Oxelo scooter, I wanted 2 but they only had one left, got it straight out of the box and on the first roll on our dining room floor I could hear and feel a rubbing noise.
On inspection I could see that the front mud guard was rubbing on the wheel on one side, the front fork bracket that holds the wheel wasn’t straight it hadn’t been aligned correctly at the factory, therefore the mudguard sits off center rubbing the wheel.
Continual use would wear out the wheel dramatically on one side.
I wonder if this has been a problem with other scooters that have resulted in collapsed wheels?
It just makes me mad that now I have to make the journey all the way back to town ( at my expense) to take it back and I know that Decathlon have no more stock, so I will just get a feeble apology and my money credited back. What a waste of 4 hours!
Sorry for the inconveniences of purchasing a defective product. It's so unfortunate the scooter wasn't properly assembled. I will send this feedback to the brand, so they can follow up these issues with the factory.
Excellent scooter used for a while now and nothing is wrong everything is perfect and love the colour.
I bought this to replace the old oxelo 7 town scooter and despite this new one having a much fancier design and a hand brake it's not as good. The old oxelo is 3 years old and a smoother ride than this new design. It's not a bad scooter by any means, if I hadn't tried the old one I'd be none the wiser!
Excellent scooter very smooth ride
Carry strap not included as stated
Daughter needed a new Scooter settled for this one she didn't d want the more expensive one but was persuaded down to this one and she absolutely loves it. The kickstand is a great addition.
Thank you for taking the time to provide us with your review on this scooter. We are delighted to hear that you and your daughter are happy with it and wish you many more enjoyable journeys to come!
Joshua Gutteridge, Commercial Leader
I bought this scooter last week for commuting to work (around 2 miles of fairly flat road), and so far I love it! It seems to be well-designed, sturdy, and practical.
Scooting in general is great fun, and a MUCH better work-out than I remember from when I was a kid!! So far I've had to make daily use of the shower in the office after the commute (although I'm hoping that won't be necessary once the weather is a bit cooler and I get a bit fitter)!
Re the scooter itself, before buying it, I read loads of reviews. Many people have noted that it's very easy to fold down and back up again 'once you have the knack'. For me, that knack involves pushing the the handlebars in the opposite direction from where you want them to fold. In other words, when trying to fold it down, give a little jiggle forwards (ie away from the foot plate), and when trying to open it out, a gentle squeeze towards the footplate should do it.
Some people have also said that on wet pavements it's lethal with no grip whatsoever, and that the brakes don't work. Yesterday was damp and the ground was wet (although it wasn't actually raining when I went out), and I was a bit nervous to go out. But I did, and I was glad I did. Yes, you do have to bear in mind that the slick wheels have less grip than in the dry, so reduce weaving around too much, and be very careful on corners. How bad this is seems to depend on the road surface - it seems worse on smooth areas like paving slabs than on old tarmac (I guess the bumps on old tarmac give their own grip). But with a bit more care than usual, which feels like common sense to me, it's absolutely fine. And yes, the brakes are less efficient in the wet, but again this feels like common sense to me - water on the wheels can only have one effect. But they do still work. Again, as long as you're aware of this, and take it into account as you scoot, it's fine.
Overall, I love this! I'm already fitter than I was. Scooting to work is quicker and much better exercise than walking, cheaper than the bus, and much less hassle than riding a bike (no need to find somewhere to lock it etc). And if the weather in the evening is too awful to go home on the scooter, I can just fold it up and take it on the bus!
My tall 10 year old loves this scooter. She didn’t want a bike anymore when she saw this . Well made and adjustable to size from child to adult. Should last for years. Really pleased.
For the good: the ship in High Street Kensington prepared it for me & took it home, folded.
For the bad: thee folding system was horrendous. Arrived home, unlocked it. It was impossible to fold it back, so it's useless to me. Tried again & again to fold it, hurting my fingers. Impossible. Brought it to the Uxbridge shop. The guy at the till couldn't fold it either and thought it was faulty. The guy in High Street Kensington shop could fold it. I was so disappointed by it, I don't want a scooter anymore. The ones with the easier folding system Town9 are too heavy and doesn't have the area that allows you to put a lock through to lock away when in town, and have nothing to carry over shoulder. Need to get better at them!