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DELIVERY WITH COURIER OR PARCEL TERMINAL

Receive your order at your doorstep with  OMNIVA courier.

Delivery fee  via COURIER: 10 EUR

Choose the nearest OMNIVA parcel terminal to receive your parcel. 

Delivery fee via PARCEL TERMINAL: 6 EUR

Delivery time 3-4 working days (delivery time may vary depending on the courier service load)

DECATHLON PRODUCT RETURN POLICY

If you’re not satisfied with an item you’ve bought, you have 365/30 days to change your mind as long as the item has not been damaged and in the original packaging, we will be happy to take it back and return the money.

If you have a DECATHLON loyalty account, you can return the item as long as the item has not been damaged and in the original packaging, within 365 days from the date of purchase.

If you have purchased the product in the store and did not present your loyalty account at the time of purchase, you can return the item as long as the item has not been damaged and in the original packaging within 30 days of purchase by presenting a check.

Get a DECATHLON customer card in your possession free of charge and enjoy all the benefits when exchanging or returning goods!

How do I return items purchased ONLINE?

For your loyal customers who have made purchases online, we provide free return of goods via courier, parcel terminal or in the store. Purchases made in the store can be returned to the store ONLY. To return item, please follow the steps: 

1. Open the link: www.return-my-parcel.com/DPD-LV/decathlonlatvija 

2. Fill in the information

3. Chose the return type - courier or parcel terminal

4. Pack the package

5. Put the sticker on package

6. Send the parcel (we will return money on your account once we will receive package)

WWW.RETURN-MY-PARCEL.COM/DPD-LV/DECATHLONLATVIJA

How to return a purchase made IN STORE?

Products purchased in the DECATHLON store in Latvia can only be returned in the store. When returning the item, you must present a check and a loyalty card that you used at the time of purchase. If you are not don’t have a Decathlon loyalty account, you can return items within 30 days of purchase. Please note that in-store purchases cannot be returned by shipment. 

You can see the contact information and opening hours of the nearest DECATHLON store here.

OPENING HOURS

WE ARE OPEN DAILY FROM 10 AM - 9 PM

 You can contact us via email riga@decathlon.com or via contact form HERE or via phone +371 25783960. Our address is Biķeru iela 4, Dreiliņi, LV-2130

INFORMATION DESK

riga@decathlon.com

+371 25783960

E-COMMERCE DEPARTMENT

riga@decathlon.com

+371 25783960

DECATHLON LATVIA

Decathlon Lietuva UAB Latvijas filiale

PVN Registration number: LV40203246159

Biķeru iela 4, Dreiliņi, Stopiņu nov., LV-2130