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FAQ

1. GIFT CARDS

Gift cards can be purchased and used anly in our store, Biķeru street 4.

The card is valid for 1 year (12 months) from the date of purchase.

The minimum amount is 20 EUR, the maximum amount is 250 EUR

2. OPENING HOURS, CONTACT US, OUR ADDRESS

Каждый день с С 10:00 до 21:00

Работаем в эпидемиологически безопасном (зеленом) режиме.



пишите нам на riga@decathlon.com или позвоните по телефону +371 25783960.

You can contact us via email riga@decathlon.com or via contact form HERE or via phone +371 25783960. Our address is Biķeru iela 4, Dreiliņi, LV-2130

3. RETURN POLICY

Buy and try, you will like it! If not, we will be happy to take it back and return the money. If you have a DECATHLON loyalty account, you can return the product within 365 days from the date of purchase. If you have purchased the product in the store and did not present your loyalty card at the time of purchase or you are not a loyalty member, you can return the product within 30 days of purchase by presenting the original receipt. Additional information HERE!

4. LOYALTY CARDS

Become a loyalty card holder and enjoy the benefit: 

  • 365 days return - if you understand that the purchased product does not satisfy you, you need another size or color, use the opportunity to return the product within 365 days from the date of purchase.
  • Click & Collect - shop and receive your purchase in the store.
  • Birthday gift - make a purchase in the store on your birthday and receive a gift!*
  • Electronic receipts — take care of the environment by receiving electronic receipts
  • 2 year warranty - all Decathlon brand products have a 2-year warranty.
  • Free maintenance - 1 free maintenance available for all Decathlon bikes (within one year of purchase)

Additional information HERE

JOIN AND BECOME A DECATHLONITE HERE !!

5. DELIVERY

We offer few ways to receive orders: by Omiva courier / parcel terminal within 2-4 working days; receiving Click & Collect orders in store within 1 day, during store opening hours, with our "green delivery" courier. Detailed information HERE.

6. WORKSHOP

In our workshop we will take care of bicycles, skates, printing, embroidery, winter equipment, additional information HERE.