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FAQ

ЗОНA CLICK & COLLECT

В связи с новыми ограничениями мы изменили расположение области Click & Collect. Следуйте инструкциям на карте, палатка для приема заказов и совершения покупок находится за пределами территории ТЦ Сага, как указано на карте.

Часы работы Click & Collect: ежедневно с С 10:00 до 19:00

1. GIFT CARDS

Gift cards are not available at the moment, but we are working on it to make gift cards available for the next year.

2. OPENING HOURS, CONTACT US, OUR ADDRESS

DUE THE EMERGENCY STATE IN COUNTRY, STORE IS CLOSED. 

MAKE A RESERVATION AND COLLECT YOUR ITEMS AT STORE OR SHOP AT WWW.DECATHLON.LV AND COLLECT YOUR PARCEL IN OUR STORE AT CLICK&COLLECT POINT DAILY FROM 10AM - 7PM

You can contact us via email riga@decathlon.com or via contact form HERE or via phone +371 25783960. Our address is Biķeru iela 4, Dreiliņi, LV-2130

3. RETURN POLICY

Buy and try, you will like it! If not, we will be happy to take it back and return the money. If you have a DECATHLON loyalty account, you can return the product within 365 days from the date of purchase. If you have purchased the product in the store and did not present your loyalty card at the time of purchase or you are not a loyalty member, you can return or exchange the product within 30 days of purchase by presenting the original receipt. Additional information HERE!

4. LOYALTY CARDS

Become a loyalty card holder and enjoy the benefit: 

  • 365 days return - if you understand that the purchased product does not satisfy you, you need another size or color, use the opportunity to return the product within 365 days from the date of purchase.
  • Click & Collect - shop and receive your purchase in the store.
  • Birthday gift - make a purchase in the store on your birthday and receive a gift!*
  • Electronic receipts — take care of the environment by receiving electronic receipts
  • 2 year warranty - all Decathlon brand products have a 2-year warranty.

Additional information HERE

JOIN AND BECOME A DECATHLONITE HERE !!

5. DELIVERY

We offer 2 ways to receive orders: by courier within 2-4 working days or receiving Click & Collect orders in store within 1-3 working days, during store opening hours

6. WORKSHOP

In our workshop we will take care of bicycles, skates, printing, embroidery, winter equipment, additional information HERE.