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FAQ

1. GIFT CARDS

Gift cards can be purchased and used anly in our store, Biķeru street 4.

The card is valid for 1 year (12 months) from the date of purchase.

The minimum amount is 20 EUR, the maximum amount is 250 EUR

RETURN for purchase with a gift card - if the purchase is made with a gift card, the value of the returned goods will be returned in the form of a gift card

2. OPENING HOURS, CONTACT US, OUR ADDRESS

Monday - Saturday 10:00 to 21:00

Sunday 10:00 to 20:00

пишите нам на [email protected] или позвоните по телефону +371 25783960. Biķeru iela 4, Ulbroka, Stopiņu pagasts, Ropažu novads, LV-1079

3. RETURN POLICY

Buy and try, you will like it! If not, we will be happy to take it back and return the money. If you have a DECATHLON loyalty account, you can return the product within 365 days from the date of purchase. If you have purchased the product in the store and did not present your loyalty card at the time of purchase or you are not a loyalty member, you can return the product within 30 days of purchase by presenting the original receipt. Additional information HERE!

4. LOYALTY CARDS

Become a loyalty card holder and enjoy the benefit: 

  • 365 days return - if you understand that the purchased product does not satisfy you, you need another size or color, use the opportunity to return the product within 365 days from the date of purchase.
  • Click & Collect - shop and receive your purchase in the store.
  • Birthday gift - make a purchase in the store on your birthday and receive a gift!*
  • Electronic receipts — take care of the environment by receiving electronic receipts
  • 2 year warranty - all Decathlon brand products have a 2-year warranty.
  • Free maintenance - 1 free maintenance available for all Decathlon bikes (within one year of purchase)
  • DECATHLON COACH - your own trainer. There are free, customized and varied training programs for running, yoga, fitness, cardio, pilates, walking, strength training and more.

Additional information HERE

JOIN AND BECOME A DECATHLONITE HERE !!

5. DELIVERY

Способ доставки:

1. Click & Collect и получите свой заказ в нашем магазине

2. с OMNIVA курьером

3. в посылочных автоматов OMNIVA

Срок подготовки заказа 24 часа, срок доставки 5-7 рабочих дней. В зависимости от наличия товара в Польше и графика работы курьеров время доставки может меняться.

Более подробная информация здесь : HERE.

6. WORKSHOP

In our workshop we will take care of bicycles, skates, printing, embroidery, winter equipment, additional information HERE.