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Hi Yuri,
I am sorry to hear the the auto lock carabiner has not met with your expectations. This sounds like a manufacturing issue. If you take it to your nearest Decathlon store, with your proof of purchase, and get a full refund or exchange. If you show the store this reply then they can send the product to me here in Nottingham and I can have a look at it myself.
Hope this helps
Joseph Sutton | UK Product Expert
Юрий found this answer helpful
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