PRODUCT RETURN
Return start date : 10/03/2022
If you have purchased the following product : KIPRUN GPS 500 or KIPRUN GPS 550, you are concerned about this instructions :
Product name : KIPRUN GPS 500 Model code : 8527648, 8527647
Product name : KIPRUN GPS 550 Model code : 8527651, 8527652
all products on sale since August 2019 are affected
We ask for not using the product anymore
As part of our quality processes, Kiprun's team has identified a potential risk: the battery could overheat and may cause burns and/or possible start of fire during charging and/or in use.
We don't want to take any risks when it comes to the safety of our users and we have decided to recall all of our products.
As a precaution, we invite you to return your product to the nearest store for a refund.
Our center of customer relationship is available to respond for all questions about this topic :
Thank you for your understanding and please accept our apologies for the inconvenience caused.
Display until September 2, 2022
TEAM Kiprun
Decathlon SE, 4 bd de Mons BP 299 - 59665 Villeneuve d’Ascq Cedex - RCS Lille Métropole 306 138 900