DECATHLON PRODUCT RETURN POLICY

If you’re not satisfied with an item you’ve bought, you have 365/30 days to change your mind as long as the item has not been damaged and in the original packaging, we will be happy to take it back and return the money.

If you have a DECATHLON loyalty account, you can return the item as long as the item has not been damaged and in the original packaging, within 365 days from the date of purchase.

If you have purchased the product in the store and did not present your loyalty account at the time of purchase, you can return the item as long as the item has not been damaged and in the original packaging within 30 days of purchase by presenting a check.

Get a DECATHLON customer card in your possession free of charge and enjoy all the benefits when exchanging or returning goods!

How do I return items purchased ONLINE?

For your loyal customers who have made purchases online, we provide free return of goods via courier, parcel terminal or in the store. Purchases made in the store can be returned to the store ONLY. To return item, please follow the steps: 

1. Open the link: www.return-my-parcel.com/DPD-LV/decathlonlatvija 

2. Fill in the information

3. Chose the return type - courier or parcel terminal

4. Pack the package

5. Put the sticker on package

6. Send the parcel (we will return money on your account once we will receive package)

WWW.RETURN-MY-PARCEL.COM/DPD-LV/DECATHLONLATVIJA